Excellence at One of Mexico’s Top Award-Winning Hotels
Hotel Highlights
The all-inclusive JOIA PARAISO BY IBEROSTAR on the Riviera Maya is located right on the beachfront and has been designed with adults in mind. This superior-category, majestic, elegant, and luxurious hotel is located in the Paraíso Complex along with 4 other hotels. Boasting extraordinary architectural features and spacious suites with high-quality amenities, this hotel imparts tranquility and comfort while immersing you in the surrounding natural landscape.
We invite you to listen to your body and pamper yourself with relaxing treatments or a session at the Spa. We’ll help you take care of yourself and have fun with the wide array of activities we offer. What’s more, enjoy healthy dining options inspired by local and international gastronomy at our 5 themed restaurants and buffet. There’s time for it all. You can even try our diving school or one of our cooking or dance classes. Bring your A game to our 18-hole Golf course designed by P.B. Dye and relax on the beach or in one of our pools. JOIA PARAISO BY IBEROSTAR offers excellent butler services for select rooms and concierge services to customize your relaxation.
About Us
Luxury Destination Weddings
Family Beach Vacations
Group Travel & Tour Management
Honeymoons & Romance Travel
Room Types
Here’s a snapshot of our diverse room categories, each offering a unique blend of comfort, luxury, and stunning views. At Iberostar Grand Paraíso, every room is a haven of comfort, equipped with amenities like free Wi-Fi, daily minibar service, flat-screen TV, in-room safe, a hairdryer, air conditioning, and a full bath.
Suite
Elegance with garden views
In the Suite, you’ll enjoy a luxurious Caribbean vacation at one of the Riviera Maya’s most exclusive adults-only resorts. Take in views of the lush tropical vegetation in the garden and surrounding jungle from the Suite’s spacious private terrace. Furthermore, all of our rooms are free of single-use plastics.
Bedding: King size bed or two double beds
Garden or Jungle view
Accessible Suite
Customized space and comfort
Discover an elegant suite where you’ll find everything you need to make moving around and accessing all the spaces as easy as possible. It is equipped with a fully adapted bathroom, including a lower sink and towel racks, grab bars, and accessible showers. The entire suite is wheelchair accessible. Your sustainable vacation in paradise has never been so comfortable.
Bedding: King bed
Garden or Jungle view, Handicap accessible room
Upper Floor Suite
The highest point in the hotel
You’ll be treated to serene views of the surrounding jungle from one of the hotel’s highest floors. The room is located in the main building, which means you’ll have more convenient access to the hotel’s restaurants and services. Excellence awaits you both inside and outside the room, where everything is designed to cater to your wishes.
Bedding: King size bed or two double beds
Garden or Jungle view, Located on the upper floors
Pool View Suite
By the pool
Enjoy the hotel pool right in front of your room. The Suite is located on the hotel’s ground floor, so you can be in the water in a matter of minutes. Inside the Suite, an experience designed to meet your every need awaits, with a pillow menu, gourmet room service, and other luxurious details. You’ll enjoy your vacation at a hotel that is free of single-use plastics and that has an ambitious plan for a circular economy, among other measures to protect the environment.
Bedding: King size bed
Pool view, Located near the pool
Oceanfront Butler Suite
The Caribbean on your terrace
This suite faces the Caribbean Sea, so you can admire its waves from the terrace and go for a swim within a matter of minutes. The room’s interior is carefully designed with you in mind, with restful details like fine European bed linens, a whirlpool bath, gourmet room service offered 24 hours a day, as well as a butler committed to providing you with a personalized experience.
Bedding: King size bed or two double beds
Beachfront location, Butler service
Suite with Pool Access
For guests who love the pool
If you choose the Suite with Pool Access, you can dive into the water directly from your terrace, as it offers direct access so you can take a dip as many times as you want. The suite and the entire complex feature measures to protect the planet, such as the elimination of single-use plastics.
Bedding: King size bed or two double beds
Garden or Jungle view, Pool access from your terrace
Dining
Choose between 5 à la carte restaurants and the buffet.
Toni’s Surf & Turf Restaurant
Open From 6:00 p.m. to 10:00 p.m.
The best char-grilled meat and fish, with the aroma and smoke you desire: oak, thyme, holm oak… and with your favorite sauce and garnish. Start with something fresh like aguachile, taste dishes such as mussels au gratin, and indulge in a delicious Nutella cheesecake for dessert.
- Dress code, smart-casual: men are welcome to wear long trousers or formal Bermuda shorts. They may wear a shirt or polo shirt. Women are free to choose between closed-toe shoes and dress sandals.
- À la carte restaurants are included and come at no extra charge.
- From March 1st to June 30th, we respect the lobster reproductive season by not fishing or serving this product in our hotels.
L’Atelier Haute Cuisine
Open From 6:00 p.m. to 10:00 p.m.
Gourmet à la carte dishes featuring starters such as tuna tartare and fresh coconut salad, main courses such as creamy rice with shrimp and duck confit, and desserts such as molten chocolate cake and ice cream made from Idiazabal cheese.
- Dress code, smart-casual: men are welcome to wear long trousers or formal Bermuda shorts. They may wear a shirt or polo shirt. Women are free to choose between closed-toe dress shoes and formal sandals.
- À la carte restaurants are included and come at no extra charge.
Venecia Wine Cellar
Open From 6:00 p.m. to 10:00 p.m.
Enjoy the best wine pairing with the best à la carte Italian specialties, including starters like pane carasau with marinated bluefish, bisques, and soups such as cream of tomato soup, hearty dishes like shrimp risotto and beef lasagna, and specialty desserts like limoncello cream and tartufo.
- Dress code, smart-casual: men are welcome to wear long trousers or formal Bermuda shorts. They may wear a shirt or polo shirt. Women are free to choose between closed-toe dress shoes and formal sandals.
- À la carte restaurants are included and come at no extra charge.
Samurai Japanese Restaurant
Open From 6:00 p.m. to 10:00 p.m.
Nikkei fusion restaurant – Robatayaki with a sushi bar, bistro, and teppanyaki. The menu features sashimi, salads, soups, tempura, maki rolls, sushi balls, nigiri, and main dishes like salmon teriyaki and duck confit, as well as an array of sides, vegetarian and gluten-free options, and delicious desserts. All the fish served has been sustainably caught.
- Dress code, smart-casual: men are welcome to wear long trousers or formal Bermuda shorts. They may wear a shirt or polo shirt. Women are free to choose between closed-toe dress shoes and formal sandals.
Make your reservation directly through the hotel - À la carte restaurants are included and come at no extra charge.
La Brisa Mexican Raw Bar
Lunch at a ceviche and grill restaurant and dinner at a Mexican raw bar
Ceviche restaurant open from 11:00 a.m. to 5:00 p.m. and raw bar from 6:00 p.m. to 10:00 p.m.
With views of the Caribbean Sea, the buffet lunch on the beachfront features different islands tended to by their respective chefs, each preparing ceviche and grilled specialties during the day. At night, we provide a Mexican raw bar culinary experience. All the fish served has been sustainably caught.
- Dress code is informal during the day and dressy casual at night.
- À la carte restaurants are included and come at no extra charge.
Bella Vista Buffet
Open From 7:00 a.m. to 11:30 a.m. and 6:30 p.m. to 10:00 p.m.
The hotel’s main restaurant. For breakfast, we offer a wide array of fruit, dairy, bread, cereal and cold cuts. Our lunch and dinner buffet features international dishes and Mexican specialties with show cooking. It also offers pasta, pizza, grilled meat and fish, seafood, sushi, a wide variety of cheeses, vegetables, salads and theme nights.
- The dress code is casual.
The hotel has three swimming pools with very different atmospheres. In the saltwater infinity pool, you can relax in the four whirlpool baths, enjoy a drink at the pool bar without leaving the water, or join in the water-based activities to the rhythm of the music. If you are looking for something more peaceful, the complex has another freshwater swimming pool, complete with two whirlpool baths, located in a quiet area. And for an even more relaxing experience, the covered and heated spa pool boasts water jets, 2 whirlpool baths and the Health bar where you can enjoy a healthy drink.
Designed by the renowned architect P.B. Dye, the first-rate golf course of the Playa Paraíso Golf Club is perfect for both beginners and experts. With memorable greens and strategically placed bunkers, its different tee levels present a proper challenge to golfers of all levels. Play a round of golf while enjoying the sea breeze and the sun on your skin. If you would like, private classes with golf pros are available.
Discover a new level of relaxation in the Turkish and Roman baths, in the thalassotherapy pools, or by slipping into the whirlpool bath in the wellness center. The personalized treatments in the SPA Sensations also combine the natural properties of different elements like stones, plants and water with massages or steam, body wraps of facial masks. Discovering new sensations with organic mud treatments, essential oils, chocolate or tropical fruits, not to mention the option to get a massage on the beach is as pleasant as it is healthy.
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phone: 732-866-9969 (ET)
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HOTEL POLICIES:
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Adults-only Hotel (18+)
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GENERAL POLICIES:
- Check-in Policy – Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
- General Information – Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Requested bedding is not guaranteed and is assigned by the hotel.Please note bedding type is by request only and is based on availability.
- Prices and resort changes are based on applicable taxes, fees and service charges in effect at the time of this publication are subject to change without notice.
- FAPA reserves the right to adjust prices accordingly. All fees paid for the course are nonrefundable.
- Unless you purchase the cancel for any reason cash back option insurance (premiums nonrefundable) upon booking your room with us offered , there are no refunds.
- While staying at your resort you may not to be able use the facilities and the higher paying hotels within the complex.
- You can not earn IHG points nor use them to book your room in the IHG One Rewards program benefits at Iberostar Beachfront Resorts or book your room through the Iberostar The Club.
- The reservation and enjoyment of stays at hotels operating under the Iberostar brand and its derivatives through the Website will be contracted with the entity identified during the reservation process which may vary depending on the establishment selected and payment method.
- Hotels in the Cancun/Riviera Maya area will be charging an environmental tax of 20 Mexican pesos (approx. $1.60 USD) per room per day at check-out at the hotel.
The charging of the tax is not consistent across all hotels as some have already implemented the charge, while others may start at a later date. At this time, the tax will not be included in the room rates prior to travel and will be collected at the time of the guest’s check-out. - No changes to any reservation will be allowed after final payment date 12/10/2024