Iberostar Paraiso del Mar

Carrretera Chetumal-Puerto Juarez, Km. 309

Playa Paraiso, Solidaridad, Q. Roo, 77710, Mexico

Distance from hotel to Playa del Carmen, 20 minutes. Distance from hotel to Cancun Airport, 30 minutes.

This is a luxurious all-inclusive resort, where beautiful architecture meets nature to create a perfect balance. The property offers 400 yards of white sand beach. It has a spectacular lake pool with center islands covered with palm trees, waterfalls and Jacuzzis, plus a separate children’s pool. There is shuttle service within the hotel grounds every 15 minutes. The following services are also available at an extra charge: laundry, babysitting, internet, travel agency, shops and 24 hour a day medical service, plus a top of the line spa with beauty salon located at the Iberostar Playa Paraiso Shopping Center. Conference rooms are also available for private events, at a charge.

Easy to reach. Hard to leave.

Accommodation Categories and Descriptions

Arrival/Departure Time:

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on request, and subject to availability.

Children Policy:

• Children’s age break is 12 years old.

Maximum Occupancy:

• Standard – 4 adults or 2 adults and 2 children or 3 adults and 1 child. Junior Suite – 4 adults or 2 adults and 2 children or 3 adults and 1 child. Ocean View Junior Suite – 4 adults or 2 adults and 2 children or 3 adults and 1 child.

Please note that an infant counts as a body in a room.

Standard, located on the ground floor, 1st or 2nd floor, private balcony Bedding: 1 king bed or 2 double beds. View: Garden or Pool.

Junior Suite, located on the ground floor, 1st or 2nd floor, private balcony Bedding: 1 king bed or 2 double beds. View: Garden or Pool.

Oceanview Junior Suite, Beachfront location, balcony or terrace Bedding: 1 king bed or 2 double beds.

All accommodations include: internet access (wireless): ($), television (remote controlled, cable), ceiling fan, hairdryer, non-smoking accommodations, smoke detector, trouser press: ($), internet access:

• ($), air conditioning, maid service, coffee/tea maker, mini-bar, safe (in accommodation), telephone, wake-up calls, housekeeping, iron, alarm clock, crib (on request), movies (in accommodation): ($), shower and ironing board.

Room Service (limited) from 11:00am to 11:00pm

Bathtub only in rooms with 2 double beds

($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

Food and Beverage Outlets

El Teatro, Bar Salon

General Opening Hours: 5:00pm-12:00am

Kiosko, Beach Bar

General Opening Hours: 10:00am-5:00pm

La Cupula, Lobby Bar

General Opening Hours: 9:00am-1:00am

La Fuente, Lobby Bar

General Opening Hours: 9:00am-12:00am

La Perla, Swim Up Bar

General Opening Hours: 11:00am-5:00pm

Las Olas, Swim Up Bar

General Opening Hours: 11:00am-6:00pm

El Mercado, Open for continental breakfast, breakfast, lunch, dinner & late snacks. Gentlemen must wear shirts with sleeves for dinner

Dress Code: Casual.

La Plaza, Gentlemen must wear shirts with sleeves for dinner

Breakfast Hours: 7:00am-10:00am Dinner Hours: 6:30pm-10:00pm

Dress Code: Casual.

El Puente General Opening Hours: 11:00am-6:30pm

El Colonial(*), Gourmet, open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.

Dinner Hours: 6:30pm-10:00pm

(*) Denotes reservation is required.

El Faro(*), Tropical, open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.

Dinner Hours: 6:30pm-10:00pm

(*) Denotes reservation is required.

El Rodizio(*), Open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.

Cuisine: Brazilian.

Dinner Hours: 6:30pm-10:00pm

(*) Denotes reservation is required.

Hashiru(*), Open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.

Cuisine: Japanese.

Dinner Hours: 6:30pm-10:00pm

(*) Denotes reservation is required.

La Dorada(*), Open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.

Cuisine: Mediterranean.

Dinner Hours: 6:30pm-10:00pm

(*) Denotes reservation is required.

La Hacienda(*), Open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.

Cuisine: Mexican.

Dinner Hours: 6:30pm-10:00pm

(*) Denotes reservation is required.

Corona General Opening Hours: 5:00pm-1:00am

Star Rock Cafe General Opening Hours: 8:00pm-3:00am

El Puerto(*), Open daily for dinner only. Men must wear shirts with sleeves.

Dinner Hours: 6:30pm-10:00pm

Dress Code: Casual.

(*) Denotes reservation is required.

Please Note:

• The number of guaranteed reservations varies among the different hotels since this is established by their own management based on number of restaurants available on site & the average stay of their guests. Please see below the Length of Stay & Amount of Guaranteed Reservations

Length of Stay & Amount of Guaranteed Reservations:

• 3 nights – 1 guaranteed reservation. 4 – 6 nights – 2 guaranteed reservations.

• 7 – 9 nights – 3 guaranteed reservations.

• 10 – 13 nights – 4 guaranteed reservations.

• 14 nights – 5 guaranteed reservations.

Restrictions:

• Reservations have to be made in advance.

• Dress code applies: gentlemen must wear shirts with sleeves at all specialty restaurants, and they must wear long trousers at most of them. Appropriate footwear is also encouraged.

• Most restaurants are non-smoking.

• Also, at certain restaurants there is a minimum age: e.g. Gourmet El Museo at Paraiso Lindo and Gourmet L’Etoile at Paraiso Maya (12 years).

• Any extra reservation will be granted only if there is availability on the very same day. Guests are placed on a waiting list and they will be notified that afternoon.

Miscellaneous Information

General Information

• This IBEROSTAR Resort is a part of the “Premium Collection”.

Iberostar Exchange Privileges:

• Clients from Iberostar Paraiso del Mar and Iberostar Paraiso Beach can spend the day (9:00am to 6:00pm) at Iberostar Tucan and Iberostar Quetzal or Iberostar Cozumel without paying for a day pass (transportation not included).

• The same above privileges are given for clients from either Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel

• Clients from Iberostar Paraiso Lindo have full access to facilities & restaurants (if availability allows it) at Iberostar Paraiso del Mar and Iberostar Paraiso Beach and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).

• Clients of Iberostar Paraiso Maya have full access to facilities & restaurants (if availability allows it) of Iberostar Paraiso del Mar and Iberostar Paraiso Beach as well as Paraiso Lindo and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).

• Clients of Iberostar Grand Hotel Paraiso have full access to facilities & restaurants (if availability allows it) to the whole Paraiso Complex and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).