Iberostar Grand Hotel Paraiso

Carretera Chetumal-Puerto Juarez, Km. 309

Playa Paraiso, Q.Roo, Mexico 77710

Distance from Hotel to Playa Del Carmen, 20 minutes. Distance from Hotel to Airport, 30 minutes.

With an impressive neo-classic design, this fine adults- only resort in Riviera Maya is designed to fulfill your every need and exceed your every expectation. From your luxurious suite with concierge and butler service, to the highly trained professional staff, the all-inclusive 24-hour service will cater to your every whim.

There are three pools onsite – a lake pool with swim-up bar, a quiet pool and a heated indoor/outdoor pool with retractable roof. Other hotel amenities include shops, a beauty salon and a spa specializing in couples’ treatments and massages. In addition, guests enjoy full access to all neighboring hotels in the Iberostar Playa Paraiso complex and El Spa (located at the Shopping Center).

 

Accommodation Categories and Descriptions

Arrival/Departure Time:

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in and late checkout on request, and subject to availability.

Children Policy:

• No children allowed. Guests must be at least 18 years old to stay at this hotel.

Maximum Occupancy:

• Junior Suite – 2 adults.

• Ocean View Junior Suite – 2 adults.

• Ocean Front Junior Suite – 2 adults. Oceanfront Jacuzzi Corner Suite – 2 adults. Secluded Honeymoon Villa – 2 adults.

Junior Suite Bedding: 1 king bed or 2 double beds. View: Garden or Pool.

Oceanview Junior Suite, Can also be located on the 1st or 2nd floor, private balcony with hammock. Bedding: 1 king bed. View: Partial Ocean. Location: Ground Floor.

Oceanfront Junior Suite, Can also be located on the 1st or 2nd floor, private balcony with hammock. Bedding: 1 king bed. View: Oceanfront. Location: Ground Floor.

Oceanfront Jacuzzi Corner Suite, These suites offer superb facilities, including indoor Jacuzzis, a dining area and a fully furnished sitting room with a comfortable sofa, and even a hammock or swing. You’ll also have all the comforts of home including an iron and ironing board, a safe, a minibar, hair dryer, air conditioning, coffee making machine and satellite television. Bedding: 1 king bed or 2 queen beds.

Secluded Honeymoon Villa, Private garden view, private balcony with hammock. Bedding: 1 king bed. Location: Ground Floor.

All accommodations include: DVD player, turndown service, Jacuzzi, air conditioning, amenity kit, balcony or terrace, bathrobes, bathroom (marble), bed linens (European), clock radio (am/fm w/ CD player), , room service (24-hour), safe deposit box, slippers, telephone, television (cable) and vanity (double).

Butler Service We feature a unique Concierge and Butler service, offering personalized assistance for dining reservations, pillow menu selections, in room and cocktail preferences and many other caterings.

Mini-bar Full stocked minibar including mini bottles of premium liquors (which can be customized with the guests’ favorite one).

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

Food and Beverage Outlets

Coliseo, Theater bar.

General Opening Hours: 6:00pm-1:00am

El Mirador, Lobby bar.

General Opening Hours: 8:00am-1:00am

Rhapsody, Music bar.

General Opening Hours: 7:00pm-2:00am

Sirenita, Swim up bar.

General Opening Hours: 9:00am-6:00pm

Esplendido, Smoking room.

General Opening Hours: 6:00pm-1:00am

Bella Vista, Buffet, no bathing suits.

Lunch Hours: 12:00pm to 5:00pm

Dress Code: Casual.

Haiku(*) Cuisine: Japanese.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long trousers.

(*) Denotes reservation is required.

L’atelier(*), Gourmet restaurant.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long trousers.

(*) Denotes reservation is required.

La Brisa, Buffet, no bathing suits.

Breakfast Hours: 7:00am-11:30am

Dress Code: Casual.

Toni’s(*) Cuisine: Seafood, Steaks.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long trousers.

(*) Denotes reservation is required.

Venecia(*) Cuisine: Italian.

Dinner Hours: 6:30pm-10:00pm Dinner Days of Opening: Daily

Gentlemen must wear shirts with sleeves and long trousers.

(*) Denotes reservation is required.

Please Note:

• Guests can dine every night at an a la carte restaurant, but they still need to make reservations in advance as their availability depends on the hotel’s occupancy.

Restrictions:

• Dress code applies: gentlemen must wear shirts with sleeves at all specialty restaurants, and they must wear long trousers at most of them. Appropriate footwear is also encouraged.

• Most restaurants are non-smoking.

• At certain restaurants there is a minimum age.

 

Miscellaneous Information

General Information:

• This IBEROSTAR Resort is a part of the “Grand Collection”

Iberostar Exchange Privileges:

• Clients from Iberostar Paraiso del Mar and Iberostar Paraiso Beach can spend the day (9:00am to 6:00pm) at Iberostar Tucan and Iberostar Quetzal or Iberostar Cozumel without paying for a day pass (transportation not included).

• The same above privileges are given for clients from either Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel

• Clients from Iberostar Paraiso Lindo have full access to facilities & restaurants (if availability allows it) at Iberostar Paraiso del Mar and Iberostar Paraiso Beach and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).

• Clients of Iberostar Paraiso Maya have full access to facilities & restaurants (if availability allows it) of Iberostar Paraiso del Mar and Iberostar Paraiso Beach as well as Paraiso Lindo and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).

• Clients of Iberostar Grand Hotel Paraiso have full access to facilities & restaurants (if availability allows it) to the whole Paraiso Complex and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).