Dreams Tulum Resort & Spa

Riviera Maya Km. 234

Tulum, Q. Roo, CP, Mexico

Distance from Hotel to Town, 35 minutes. Distance from Hotel to Airport, 77 miles (124 kms).

Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury with upscale surroundings and combines fun and relaxation with the ancient world of the Maya.

All guest rooms and suites offer a private and furnished patio or balcony with a hammock, marble bathrooms, daily refreshed mini-bar and 24 hour room service. Dreams Spa by Pevonia offers a full range of natural curative massage therapies and facial treatments, each designed to soothe your body, mind and spirit. And to really help you unwind, the Explorer’s Club keeps your kids happy and busy with their own kind of supervised fun.

Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you’re right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring eight gourmet, a la carte and one buffet style restaurant. Dine at the Seaside Grill, an a la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Six bars, including pool and beachside, are perfect places to make new friends, or just catch up with each other.

 

Accommodation Categories and Descriptions

Arrival/Departure Time:

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm

Early check-in/check-out policy: Early check-in and late checkout on request, and subject to availability for a fee.

Children Policy:

• Children’s age break is 12 years old.

Maximum Occupancy:

• Deluxe Garden View Room – 3 adults or 2 adults with 2 children or 3 adults with 1 child. Junior Suite Garden View – 2 adults. Premium Junior Suite Gardenview – 3 adults or 2 adults with 2 children or 3 adults with 1 child. Deluxe Oceanview – 3 adults or 2 adults with 2 children or 3 adults with 1 child. Junior Suite Oceanview – 2 adults. Premium Junior Suite Oceanview – 3 adults or 2 adults with 2 children or 3 adults with 1 child. Preferred Club Junior Suite Oceanfront – 2 adults.

• Preferred Club Honeymoon Suite – 2 adults. Preferred Club Hacienda Suite – 3 adults or 2 adults with 2 children or 3 adults with 1 child. Preferred Club Hacienda Presidential Suite – 3 adults or 2 adults with 2 children or 3 adults with 1 child.

Deluxe Gardenview, 450.9 square feet. Standard room hacienda-style with colonial decoration. This room offers a bathroom with shower and bidet, garden view, private balcony or terrace with hammock. Located in the 10th building of rooms and built in the shape of the old haciendas centering the garden and plaza with a fountain and benches creating a sense of old Mexico. Bedding: 1 king bed or 2 double beds. View: Garden.

Gardenview Junior Suite, 513 square feet. Junior Suite room hacienda style with colonial decoration, separate area with two sofas. Bedding: 1 king bed.

Premium Junior Suite Gardenview, colonial decoration, separate living area with a sofa, marble bathroom with shower and Jacuzzi, bath tub, VIP amenities, champagne upon arrival, concierge service and telephone extension in the bathroom. Bedding: 1 king bed or 2 double beds.

Deluxe Oceanview, 450.9 square feet. This standard room offers a hacienda-style with colonial decoration, a bathroom with bathtub, ocean view and private balcony with hammock (except the 3rd floor rooms). Located in the 15th building of rooms and combines the old hacienda style decor with the view of the Caribbean Sea. Also located in the most secluded part of the resort. Bedding: 1 king bed or 2 double beds.

Junior Suite Oceanview, 513.3 square feet. This Junior Suite offers hacienda-style with colonial decoration, a separate area with a sofa, bathroom with bathtub, double sink, ocean view and private balcony or terrace with hammock (except for 3rd floor rooms). Located in the 15th building of rooms combines the old hacienda-style decor with the view of the Caribbean sea also located in the most secluded part of the resort. Bedding: 1 king bed.

Premium Junior Suite Ocean View, 547 square feet, indoor Jacuzzi, double sink vanity, separate living area Bedding: 1 king bed or 2 double beds. View: Ocean.

Preferred Club Honeymoon Suite, 627.23 square feet (60.13 m2), colonial decoration, separate living area with a sofa, marble bathroom with shower and Jacuzzi bath tub, walk in closet, double sink, hair dryer, vanity mirror, scale, honeymoon VIP amenities, champagne upon arrival, concierge service, private balcony or terrace, 29″ color television, cable channels, DVD/CD player, minibar refreshed daily with water, sodas, beer and juices, electronic safe box, coffee machine, air conditioning, ceiling fan, Secret’s box for room service, wireless internet access, and telephone extension in the bathroom. Bedding: 1 king bed (four-poster). View: Garden or Ocean.

Preferred Club Junior Suite Oceanfront, 546.8 square feet (50.8 m2), colonial decoration, separate living area with sofa, marble bathroom with shower and Jacuzzi bath tub, double sink, hair dryer, vanity mirror, scale, VIP amenities, champagne upon arrival, concierge service, private balcony or terrace, 29 inch color television, cable channels, DVD/CD player, minibar refreshed daily with water, sodas, beer and juices, electronic safe box, coffee machine, air conditioning, ceiling fan, secrets box for room service, wireless internet access, and telephone extension in the bathroom. Bedding: 1 king bed.

Preferred Club Hacienda Suite, 622 square feet (58m2), wood floors and authentic colonial decoration, bathroom with shower and Jacuzzi bathtub, VIP amenities, champagne upon arrival, private concierge service, private balcony, 29″ color television, cable channels, DVD/CD player, minibar refreshed daily with water, sodas, beer and juices, electronic safe box, coffee machine, iron and ironing board, air conditioning, ceiling fan, wireless internet access, iPod dock station. Bedding: 1 king bed. View: Partial Ocean.

Preferred Club Hacienda Presidential Suite(*), 1095.1 square feet (102m2), wood floors and authentic colonial decoration, one bedroom with king size bed and one living room with a sofa bed, large bathroom with shower and Jacuzzi, double sink, VIP amenities, champagne upon arrival, private concierge service, pool and ocean views, private balcony, 29″ color television, cable channels, DVD/CD player, minibar refreshed daily with water, sodas, beer and juices, electronic safe box, coffee machine, iron & ironing board, air conditioning, ceiling fan, furnished terrace, wireless internet access, iPod dock station. Bedding: 1 king bed. View: Partial Ocean.

The Preferred Club All our Preferred Club Premium suites offer:

• VIP status and amenities

• Upgraded toiletries

• Concierge service

• Pillow menu

• Complimentary newspaper in room every day

• Free internet access in suite

• Upgraded mini-bar service

• Daily, continental breakfast service in the club lounge

• Afternoon snacks

• Evening, hot and cold hors d’oeuvres and exquisite desserts

(*) Denotes on request basis only, no allotment given.

All accommodations include: hairdryer, scale, alarm clock radio, mirror (vanity), room service (24-hour), telephone (direct dial), ceiling fan, internet access (wireless): ($), CD/DVD player, balcony or terrace (private, furnished), maid service (twice daily), non-smoking accommodations (available on request), safe (in-accommodation, electronic), television (satellite), coffee maker, iron, air conditioning (individual climate control), bathroom (marble), mini-bar (fully stocked), accommodations (for physically challenged guests) and ironing board.

Amenityname – Jacuzzi, double sink vanity, separate living area and secrets box in all new categories. – hammock – bathtub or shower

($) Denotes a fee may be charged.

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.

 

Food and Beverage Outlets

Manatees Bar, Located in the main pool, the swim-up bar offers tropical drinks and wait service in the pool area.

General Opening Hours: 10:00am – 5:00pm

Dress Code: Beach Attire.

Rendezvous, Located in the main lobby, offers international and national drinks including tropical drinks and wait service.

General Opening Hours: 10:00am – 1:00am

Revive Bar, Guests can enjoy cool and natural drinks while relaxing at the spa after a wonderful treatment.

General Opening Hours: 9:00am – 8:00pm

Specialty Restaurants Bar – Barracuda Bar, Located between Himitsu and Bordeaux, guests will enjoy a variety of drinks. A perfect place to enjoy a drink or cocktail before or after dinner.

General Opening Hours: 6:00pm – 11:00pm

Sugar Reef Bar, Guests can relax in the sun or shade at the main bar while enjoying cool cocktails including international and national brands, juices and soft drinks. Wait service is provided at the pool deck.

General Opening Hours: 10:00am – 1:00am

Coco Cafe, Premium coffee and deli snacks in a casual and relaxed atmosphere.

General Opening Hours: 10:00am to 10:00pm

Dress Code: Casual.

World Cafe, Continental and Mexican cuisine with a variety of international specialty items and classics. Approximate seating capacity – 340. Special kid’s corner in the buffet section. Continental breakfast from 6:30am-7:00am, breakfast (buffet style) from 7:00am-11:00am, lunch (buffet style) from 12:30pm-3:00pm, dinner (buffet style) 6:30pm-10:30pm.

Cuisine: Continental, International, Mexican.

Dress Code: Casual.

Desires Music Lounge, Located in the main lobby. Enjoy the night in a sports bar lounge ambiance, serving international and national beverages. Adults only, 18 years of age and older.

General Opening Hours: 10:00pm to 12:30am

Dress Code: Casual.

Bordeaux Restaurant, French Cuisine, a la carte. Neat attire, long pants for men. Romantic setting. Adults only restaurant. Approximate seating capacity – 52. Dinner only, a la carte.

Cuisine: French.

General Opening Hours: 6:00pm – 10:30pm

El Patio Restaurant, Offering a light snack to a full meal during the day and specializing in a la carte Mexican cuisine in the evening. Approximate seating capacity: 90. Daily lunch from 11:00am-5:00pm, dinner a la carte from 6:30pm-10:30pm.

Cuisine: Mexican.

Dress Code: Casual.

Gohan Restaurant, Sushi bar, a la carte. Neat attire, long pants for men. Non-smoking restaurant. Approximate seating capacity – 24. Dinner only, a la carte. Room service is available 24 hours a day.

General Opening Hours: 6:00pm – 10:30pm

Himitsu Restaurant, A la carte restaurant specializing in Asian cuisine (Chinese Thai). Non-smoking restaurant. Approximate seating capacity is 98 people.

Cuisine: Asian.

General Opening Hours: 6:00pm to 10:30pm

Dress Code: Casual.

Portofino Restaurant, Neat attire, long pants for men. Non-smoking restaurant. Approximate seating capacity – 120. Dinner only, a la carte.

Cuisine: Italian, Mediterranean.

General Opening Hours: 6:00pm – 10:30pm

Seaside Grill Restaurant, A la carte, casual attire. Located directly on the beach, offering a light snack to a full meal during the day and an a la carte steak house menu in the evening. Approximate seating capacity – 80. Daily breakfast a la carte from 8:00am-11:00am (seasonally), daily lunch from 12:00pm-5:00pm, dinner a la carte from 6:30pm-10:30pm.

Barefoot Grill, Enjoy pizzas, hot dogs, hamburgers and grilled chicken and veggies at the main pool. Take and go, no seating. Dress code is casual, bathing suits allowed.

General Opening Hours: Summer: 11:00am to 5:00pm. Winter: 11:00am to 6:00pm.

 

Miscellaneous Information

Explorer’s Kids Club:

• Fully supervised children’s program. Kids will enjoy arts and crafts, horseback riding excursions, sand castle competitions, a weekly camp out adventure, ocean trampoline and big screen movies on the beach. For children 3-12 years of age.

Sip, Savor & See Dining Experience Guests can enhance their Unlimited-Luxury experience by enjoying dinner and nightly entertainment at select, nearby Dreams and Now Resorts & Spas. Guests are responsible for the cost of transportation to and from the resorts. General

• There is a Christmas and New Year’s Eve Supplement that is charged automatically on stays crossing those 2 nights.

• There is a Single Supplement, not valid for Suite Categories nor Supersaver Categories.